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1 Inspiration—Be wary of defaults.
While traveling from Phoenix to Miami, I found myself amidst an airport power outage. It was chaos. My flight was cancelled. I checked all the online booking services and couldn’t find another flight. But I didn’t accept this.
Instead of waiting in the longest line for customer service, I walked to the other side of the airport, found a shorter line, and got my flights rebooked. I arrived sooner than I would have with my original, cancelled flight!
1 Invitation—Become a beam of joy.
I will be doing my first live Fun Quotient masterclass called “Become A Joy Facilitator — Create Shared Experiences” in December. Sign up here for the wailist. You will also receive the prerecorded masterclass.
1 Insight—Experiment more.
Real innovation comes from the science of “this might not work.”
— Jeff Bezos
Principle #1
Accelerate the establishment of trust.
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